News

New Hospital Rates Well With Patients

Oct 01, 2014

In its first comprehensive patient survey, Sunshine Coast University Private Hospital (SCUPH) has received a great endorsement from patients with 88.8% of patients satisfied with their experience at the hospital.

The survey, conducted by an independent organisation, showed that 55.8% of patients rated the hospital as very good and 33% as good.

SCUPH Chief Executive Officer Oli Steele said that for a new hospital this was an excellent achievement.

“We are very pleased with the results of our first patient survey,” Mr Steele said.

“SCUPH has been operational for just under a year, and these survey results show that we are delivering services that meet the expectations of our patients.”

“In particular, the level of care provided by our staff rated very highly, a result we are extremely proud of.”

Sunshine Coast resident, Margret Ross has been a patient at SCUPH twice this year and is extremely pleased with her experience at the hospital.

“During both my stays at Sunshine Coast University Private Hospital, I received excellent care from the doctors and staff,” Ms Ross said.

“I wish to extend my genuine gratitude to everyone at the hospital who made my stays, treatment and after care such a success.”

Patients responding to the survey were asked to rate a range of factors including nursing care, doctor care, the patient room, tests and therapy, meals, and the admission and discharge process.